Sign Up / Sign In

• Visit cdaclient.basiconline.com. Note: Chrome is the preferred browser.
• Before you can sign in for the first time, you must sign up for an account. Locate the area that asks First time here? and click the green Sign up link.
• Follow the on-screen steps, or refer to the Online Account Guide for complete instructions and to learn about how to submit a support request and how to use the other features available to you in our state-of-the-art web portal.
• Review the Client Guide to Support Requests for an in-depth listing of available support request topics and sub-topics, plus situations when each should be used and what to submit to ensure the fastest service.
• Complete a User-System Access Change Form to add, delete or make changes to a system user (contact).